Conditions of purchase, delivery and returns

All wines available for sale at Herdade Vale d'Évora can only be purchased by people who are of legal age in your country of residence;

All products available for sale are subject to the application of the legal VAT rate in force at the time of purchase, plus shipping costs;

The prices of the products with the value of VAT and the respective postage costs are described separately before validation of the purchase;

At the moment, only orders for Continental Portugal are accepted;

The products can be paid for through an ATM or bank transfer service;

All prices listed in the e-shop of Herdade Vale d'Évora can be changed without any prior notification, and product availability may vary depending on what is in stock;

Deliveries

After ordering through the online system, Herdade Vale d'Évora will wait for the respective payment for the ordered product for a period of 15 days. In case of non-confirmation of the payment within this period, the order will be canceled;

In Continental Portugal, orders are normally delivered within three business days of the date of payment.

Returns

Products may be returned within 14 days of receiving them, as provided in Decree-Law no. 143/2001 and Decree-Law 82/2008 of 20/5. Upon return, the product must remain intact, including packaging that comes with the product, labels and back labels, otherwise the return is void.

Upon receipt of the order, the customer should examine the products received. If any imperfection or damage is detected in the product, the customer must return it to the transport company, justify the reason for the return in the delivery note and notify Herdade Vale d'Évora.

For clarification of any doubt, request for additional information, or suggestions, do not hesitate to contact us: geral@herdadevaledevora.pt